AI CHATBOT

  1. Rule-Based Chatbot: It is also known as Decision treebots. It has a set of predefined responses from a database for a particular query based on the keywords uttered in the query. So it can be tedious to extract a very lengthy and informative response from the bot. It is just like a decision tree. It gives a response based on the keywords extracted from the user’s utterance. Most of them don’t use NLP/NLU. The advantage of using this type of is that it is economic.
  2. AI-Based Chatbot: They are built using ML, NLP/NLU. It also provides answers from a given database but the thing that makes it unique is that it becomes more intelligent over time with the help of past interactions with the users.
  3. Hybrid Chatbot: These are the most common type of chatbot. It is basically a mix of both Rule-based and AI-based chatbots. They interact with humans and provide a personalized reply i.e It can start the conversation with the user but when the conversation gets deeper chatbot can be replaced by a human being.
  1. Natural language processing (NLP) :
Understanding Language
AIML Structure

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